TC77 Privacy Policy

1. Introduction

This Privacy Policy applies to TC77 and governs all personal data collected from users of the TC77 website at tc77.vin and the TC77 mobile app. It covers how we collect, store, use and protect information provided by players registered in Pakistan and all other users who interact with our platform.

When you create a TC77 account, make a deposit, play a game, place a sports bet on cricket or any other market, or simply browse the TC77 website, certain personal data is collected. This policy is designed to give you a clear and honest picture of what that data is, why we need it and how it is handled.

TC77 takes data privacy seriously — not as a legal checkbox but as a genuine responsibility to the players who use our platform. If you have questions about anything in this policy, you are always welcome to contact the TC77 support team.

2. Data We Collect

TC77 collects personal data in several categories depending on how you interact with the platform. The main categories are as follows:

2.1 Registration Data

When you create a TC77 account, you provide information including your full name, date of birth, email address, phone number and account password. This information is required to create your account and verify your eligibility to use the platform.

2.2 Identity Verification Data

TC77 may request identity documents — such as a copy of a national identity card or other government-issued identification — to verify your identity before processing withdrawals or in response to account security concerns. These documents are handled with strict access controls and are not shared beyond the verification process.

2.3 Payment Data

To process deposits and withdrawals in PKR, TC77 collects payment-related information such as your JazzCash or Easypaisa mobile number, bank account details for Raast or bank transfer, and transaction reference numbers. Full payment credentials are processed through the relevant payment provider and are not stored on TC77's own servers in unencrypted form.

2.4 Activity and Transaction Data

TC77 logs your account activity, including login timestamps and device information, deposit and withdrawal history, games played and bet history, bonus claims and wagering activity, and customer support interactions. This data is used for account management, security monitoring and dispute resolution.

2.5 Technical and Device Data

When you access TC77 — whether through the website or the mobile app — basic technical data is automatically collected, including your IP address, browser type and version, operating system, device type and screen resolution, and pages visited within the TC77 platform. This data supports security monitoring and platform performance.

Data Category	Examples	Why Collected
Registration	Name, email, phone, DOB	Account creation, eligibility verification
Identity	CNIC copy, ID documents	Withdrawal verification, fraud prevention
Payment	JazzCash/Easypaisa number, bank details	Processing deposits and withdrawals in PKR
Activity	Game history, bet records, login logs	Account management, security, disputes
Technical	IP address, browser, device type	Security monitoring, platform optimisation

3. How We Collect Data

TC77 collects personal data through three main channels:

• Directly from you — when you register an account, complete a verification request, make a deposit or withdrawal, contact support, or update your account settings.
• Automatically — through cookies, server logs and similar technologies when you browse the TC77 website or use the TC77 app. This includes technical data about your device and session activity.
• From third parties — payment providers such as JazzCash, Easypaisa and Raast share transaction confirmation data with TC77 as part of the payment process. Identity verification services may return verification results that are added to your account record.

TC77 does not purchase personal data from data brokers or acquire personal information from sources unrelated to the platform's operation.

4. How We Use Your Data

TC77 uses personal data only for purposes that are directly connected to operating the platform and serving players. The specific purposes are:

• Account management: Creating and maintaining your TC77 account, processing login and session activity, and managing account settings and preferences.
• Payment processing: Handling PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests to your verified payment account.
• Security and fraud prevention: Monitoring activity for signs of unauthorised access, duplicate account creation, bonus abuse or financial fraud. Logs and device data are used to identify and investigate suspicious activity.
• Customer support: Responding to your enquiries, resolving disputes and managing responsible gaming requests such as deposit limits or self-exclusion.
• Compliance: Meeting obligations related to age verification, identity checks and financial transaction monitoring.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use TC77 and to improve the casino, sportsbook and betting experience.
• Marketing communications: Sending promotional offers, bonus notifications and updates to players who have opted in or where there is a legitimate interest based on existing use of the platform. You can opt out at any time through your account settings.

5. Who We Share Data With

TC77 shares personal data only with third parties where it is necessary to operate the platform. All third parties that receive data from TC77 are required to handle it securely and use it only for the specific purpose for which it was shared.

5.1 Payment Providers

To process your deposits and withdrawals in PKR, TC77 shares relevant payment data with the provider you select — JazzCash, Easypaisa, Raast, your bank or card provider. These providers receive only the data needed to complete the specific transaction.

5.2 Game Providers

TC77's casino games are provided by third-party software providers. When you play a slot, live casino game or table game, the game provider's system receives a player session identifier and game activity data. The full identity data associated with your TC77 account is not transmitted to game providers.

5.3 Identity Verification Services

Where TC77 uses a third-party service to verify the identity documents you submit, that service receives the document data necessary to conduct the verification and returns a result to TC77. Verification providers are contractually prohibited from using your data for any other purpose.

5.4 Analytics Services

TC77 may use analytics tools to understand platform usage patterns. Where such tools are used, data is processed in aggregated or anonymised form where possible. Individual player identities are not shared with analytics providers.

5.5 Legal Requirements

TC77 may disclose personal data to relevant authorities if required to do so by applicable law, court order or other legally binding obligation. TC77 will not use this as a general basis for sharing data beyond what is specifically required.

6. Payment Data and Financial Information

Given the nature of the TC77 platform, payment data is among the most sensitive information we handle. TC77 takes the following steps specifically in relation to financial data:

• Full payment credentials — such as complete bank account numbers or mobile wallet PINs — are never stored by TC77 in plain text form.
• Deposit and withdrawal transactions are conducted over encrypted connections.
• Transaction records are kept for account management, withdrawal processing and dispute resolution purposes. These records are accessible to you through your account transaction history.
• All deposits and withdrawals must use a payment account in your own name. TC77 does not process payments to or from third-party accounts.
• Withdrawal requests above certain thresholds may trigger an additional identity verification step before funds are released, as a measure to protect your account.

7. Cookies and Tracking Technologies

TC77 uses cookies and similar tracking technologies to operate the platform securely and to understand how users interact with the site and app. Here is a breakdown of the types of cookies used:

7.1 Essential Cookies

These cookies are required for TC77 to function. They manage your login session, maintain your account state while you navigate the platform and help protect against cross-site request forgery. Essential cookies cannot be disabled without breaking core platform functionality.

7.2 Security Cookies

Security cookies help TC77 detect and prevent fraudulent activity, identify unusual login patterns and protect accounts from unauthorised access. These are closely related to essential cookies and are treated as necessary for platform integrity.

7.3 Analytics Cookies

TC77 uses analytics cookies to collect aggregated data about how users navigate the platform — which pages are visited most frequently, where users tend to leave a process and which features are used most. This data is used in anonymised form to improve the TC77 experience over time.

7.4 Preference Cookies

Preference cookies remember your settings — such as language preferences and display choices — so that you do not need to reset them each time you visit.

Most browsers allow you to manage or delete cookies through their settings. Disabling non-essential cookies will not prevent you from using TC77, though some personalisation features may not function as expected.

8. Data Retention

TC77 retains personal data for as long as your account is active and for a defined period after closure. Specific retention periods depend on the type of data and the purpose for which it was collected:

• Account registration data is retained for the lifetime of your account and for a period following closure to allow for the resolution of any pending matters.
• Transaction and financial records are retained for a minimum period required by applicable financial record-keeping obligations, which is typically several years from the date of the transaction.
• Identity verification documents are retained for a period after verification is completed, in line with the requirements associated with their collection. Copies are securely deleted once the retention period has elapsed.
• Support communications are retained for a reasonable period after the matter is resolved, to maintain a record of how issues were handled.
• Technical and activity logs are retained for a shorter rolling period, typically sufficient to support security monitoring and fraud investigation.

Once a retention period has expired, data is securely deleted or anonymised so that it can no longer be associated with your identity.

9. Your Rights Over Your Data

TC77 respects your right to understand and control the personal data held about you. You may exercise the following rights by contacting TC77 support:

• Right of access: You can request a copy of the personal data TC77 holds about you. TC77 will provide this within a reasonable timeframe.
• Right to correction: If the data TC77 holds about you is inaccurate or incomplete, you can request that it be corrected. You can update basic contact information directly in your account settings.
• Right to deletion: You can request deletion of your personal data. TC77 will action this where there is no legal obligation or legitimate operational reason to retain the data. Financial transaction records may need to be retained beyond a deletion request for compliance purposes.
• Right to restrict processing: You can ask TC77 to limit how your data is used in certain circumstances — for example, while a dispute is being investigated.
• Right to data portability: You can request your registration and transaction data in a commonly used, structured format where it is technically feasible to provide it.
• Right to object to marketing: You can opt out of marketing communications at any time through your TC77 account settings or by contacting support. Opting out of marketing does not affect essential account communications.

To exercise any of these rights, contact TC77 support with your request and the relevant account details. TC77 will respond within a reasonable timeframe and will not charge a fee for standard access or correction requests.

10. Security Measures

TC77 implements multiple layers of security to protect personal data from unauthorised access, disclosure, alteration or destruction. Key measures include:

• SSL/TLS encryption on all data transmitted between your device and TC77 servers, ensuring that data in transit cannot be intercepted in readable form.
• Encrypted storage for sensitive data including passwords and financial information. Passwords are stored as hashed values and cannot be retrieved by TC77 staff.
• Access controls that limit which TC77 personnel can access specific categories of personal data, based on their operational role.
• Session management that automatically logs out inactive sessions and flags logins from unfamiliar devices or locations for additional verification.
• Regular security reviews of platform infrastructure and data handling processes.

Despite these measures, no system connected to the internet can guarantee absolute security. TC77 encourages you to use a strong, unique password for your account and to enable any additional security options available in your account settings.

11. Minors and Under-18 Users

TC77 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the TC77 registration process, and withdrawal verification may include additional checks to confirm the account holder's age.

If TC77 becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and associated data will be deleted, except where retention is required by applicable law. Any funds deposited by a minor will be returned to the payment source used.

Parents and guardians who believe a minor may have created a TC77 account should contact TC77 support immediately so the matter can be investigated and resolved promptly.

12. Changes to This Privacy Policy

TC77 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable requirements, or improvements to our data handling practices. When material changes are made, TC77 will notify registered players via the email address on their account or through an in-platform notification.

The updated policy will be published on this page with a revised "last updated" date. Continued use of TC77 after the effective date of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using TC77 and request account closure.

13. Contact TC77 About Privacy

If you have questions or concerns about this Privacy Policy, want to exercise any of your data rights, or wish to report a privacy-related issue, please get in touch with the TC77 support team:

For questions about your account, bonuses or gameplay, you can also visit our FAQ page. For information on managing your gaming activity, visit our Responsible Gaming page.